Terms of service

🌿 Obsidian Leaf Plant Co. – Terms of Service

Last Updated: [Insert Date]

Welcome to ObsidianLeafPlant.com. By accessing our website and placing an order, you agree to the following Terms of Service.


1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

By using this site, you confirm that:

  • You are at least 18 years old

  • You are legally able to make purchases

  • You agree not to use our products or content for illegal or unauthorized purposes


2. Product Information

We sell live plants. Because plants are natural living organisms, no two plants are identical.

We make every effort to:

  • Accurately describe each plant

  • Provide clear and honest photos

  • Ship healthy specimens

Natural variations in size, color, shape, and pattern are normal and are not considered defects.


3. Orders & Payments

All prices are listed in USD.

We reserve the right to:

  • Cancel orders due to pricing or listing errors

  • Limit quantities per customer

  • Refuse or cancel suspicious or fraudulent orders

Once an order is placed, it cannot be modified or canceled.


4. Shipping

We are not responsible for:

  • Carrier delays

  • Weather-related delays

  • Missed deliveries

  • Incorrect shipping addresses provided by the customer

Once a package leaves our facility, responsibility transfers to the shipping carrier.


5. DOA, Refunds & Returns

Please refer to our Refund & Return Policy for full details regarding Dead on Arrival (DOA) claims.

Due to the nature of live plants:

  • We do not accept returns

  • Refunds or replacements are only offered for verified DOA claims


6. Plant Care Responsibility

Once your plant is delivered, proper care becomes the buyer’s responsibility.

We are not responsible for plant loss or damage caused by:

  • Improper watering

  • Incorrect lighting

  • Poor humidity

  • Temperature stress

  • Pest exposure after delivery

We strongly recommend following the care instructions provided.


7. Intellectual Property

All content on this site—including but not limited to:

  • Images

  • Logos

  • Product descriptions

  • Branding

—is the property of Obsidian Leaf Plant Co. and may not be used without written permission.


8. Limitation of Liability

We are not liable for:

  • Indirect or incidental damages

  • Loss of profits

  • Plant loss due to improper care

Our liability is limited to the original purchase price of the product.


9. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

It is your responsibility to review them periodically.


10. Contact Information

If you have any questions about these Terms, please contact us:

obsidianleafllc@gmail.com